If you want great results you need a great work environment
If you want great results you need a great work environment but most of the people get that wrong. It usually takes a decade to fix the culture and it never comes cheap without a ground-up change.
I’ll get lots of negative feedback about this, but touchy feel goals like “create a great work environment” are bull shitake. They may make the founders feel good. They may even make the employees feel good. But companies that execute on measurable goals are happy. Those that don’t, aren’t. As soon as you start missing the measurable goals, all the touchy feely stuff goes out the window. As my mother used to tell me, “Son, sales fixes everything.”